For businesses everywhere, the transition to a paperless practice has already begun. Generally, a paperless system refers to the process of transferring and replacing your documents, records and files into a digital format. However, it’s more than just digitising documents; it’s changing the way your company works.
Aesthetic clinics and beauty salons know that prioritising customers is key. A great customer experience relies on smooth operations, efficient record-keeping and quality services. The move to a paperless practice is definitely worth the effort, but how exactly does this strategy benefit your business?
You can’t put a price on the value of efficiency in a competitive market. That is why companies are embracing the transformation towards a digitalised establishment. For a better understanding between a paperless practice and a traditional one, we only need to look at several standard procedures.
The first interaction a potential client makes with you is during bookings. By calling to make an appointment, clients place their trust in you that a slot will be available at the agreed time. However, every time a staff scribbles down booking details on paper, they subject the company to the inevitable – human error.
Anything from misheard contact information to missing details can ruin the prized chance for a good first impression. Not to mention the dreaded cases of double booking! With a digital system, you can easily view the available slots and check bookings with just a few clicks.
Migrating to a paperless system means that everything you need is in your hands. And when you think of ‘paperless’, that literally means no more papers, pens, printers, ink and more! The change to a more sustainable company is just that easy.
Customers and employees alike will be happier to see you taking part in greener initiatives and reducing your company’s carbon footprint. Now that you no longer need to print and copy documents, you can save your expenses and focus more on improving your services and facilities.
Apart from receipts, aesthetic clinics have other documents like patient consent forms and treatment records to deal with. A digital software can take over most of the admin duties such as filing, sorting and updating patient info.
Additionally, you clear up storage space and reduce office clutter with digital management of your documents. The automated records help you save time when onboarding new patients as well as retrieving existing client information.
A practical advantage of going paperless is that all consultation notes can be made digitally. Not only is it easy to make amendments to notes, but a paperless software could allow clinicians to capture patients’ treatment photos.
With everything from digital consultation notes to anatomy templates and photo comparisons available on one device, clinicians can track treatment progress with ease. And because they’re not physical files, care providers can easily access multiple client records and move from customer to customer with all the data on a single device.
How can you grow if you don’t have an accurate picture of how your business is doing? It can be difficult to analyse, especially when you’re bogged down by day-to-day operations.
Digital systems generate key insights and reports automatically. While conventional documentation requires you to manually count, compile and update records, a paperless system does it for you. Owners can keep track of everything from inventory to staff and sales, all at their fingertips!
Paperless systems help your beauty brand excel at what you do best. While you keep your customers happy, a paperless system keeps your business running smoothly and efficiently. Aoikumo is a revolutionary all-in-one, cloud-based POS and scheduling system designed for aesthetic clinics and beauty centres.
Discover how Aoikumo can be your solution to a paperless practice. Browse our website or contact us to schedule your free Aoikumo demo.
Is your spa and wellness business ready for Visit Malaysia 2020?
Malaysia is set to receive as high as 30 million tourists from all over the world for the Visit Malaysia 2020 program. More than 50% of them will come from the ASEAN region, China, India, Japan, America, U.K and Germany. Travellers from these countries are smart and savvy. They are the people who know exactly what they want, with high expectations and are willing to spend their money provided they see the value of the products and services and how it benefits them.
So what is the estimation of visitors coming into Malaysia next year? 30 million visitors! That is like one visitor for every citizen of this country. That would also mean that there’s plenty of opportunities to go by. On top of that, it was remarked in NST that Malaysia is the top 10 country in the Asia Pacific, known for wellness tourism. As a spa and wellness centre owner, you no longer need to worry about the demand. It will come in due time. Your focus now must be on giving them the best products and services.
Remember, most of these tourists coming in next year are new visitors to this country and eventually to your spa and wellness centre. You only have one chance to make the best impression with hopes that they would recommend you to their friends and family back home. Don’t forget that they are also equipped with a very powerful promotional tool in their hands – smartphone and social media. Do your thing right and they’re willing to share their experience with the world.
But, good products and services without proper management foresight are like having the best Char Kueh Teow stall in town with no proper planning to run it. Your orders will get mixed up and wrong. Your staff will be demoralized having to endure the quick moving around and correcting the wrongs. The service will be slow, chaotic and forget about repeat customers and word of mouth despite having the best product. Worst off you end up losing more money than before. That is the last thing you want to happen don’t you?
We trust that you already have the most dedicated and talented staff for your spa and wellness business. You’ve decorated and furnished your premise to become the most tranquil centre you could possibly imagine. You also have lined up the best massage oils, body scrubs and aromatherapy candles ready to be sold.
So why haven’t you invested in a system that not only draws in the crowd before they reach our country but the best scheduling system specifically made for your top-notch spa and wellness premise? How could you overlook a very important element of running a modern-day spa and wellness centre without a powerful and user-friendly tool to manage all those products and services? Do these areas intimidate you and take a lot of your time and energy to manage?
This is where a multi-purpose, one-stop-solution software like Aoikumo comes in to help you. Aoikumo not only puts you on the front web to allow customers to buy services and products from your website, it ensures bookings, billing (POS), commissions and inventories are well managed in your spa, beauty salon or aesthetic clinic business whether its a single or multiple outlet. Using Aoikumo is so easy, you’ll wish you’ve used it earlier.
What’s more, all this information is stalled safely in the cloud so you can gain access to it anytime, anywhere using your gadget. With a cloud-based software like Aoikumo, no more worries about installation, corrupted PCs and even software updates. You are guaranteed to constantly get the latest version of Aoikumo. We take out the burden of managing your premise so you can concentrate on what you do best – providing the best spa, beauty salon and aesthetic clinic experience to your customers, free from worry and hassle.
Call us now at +603 7832 0188 or email us at info@aoikumo.com for a free trial.
5 Top Reasons How Aoikumo Helps to Advance Your Business
Having a perfectly conditioned aura is vital for anyone running a beauty or wellness business. The secret to attracting new clients at the same time retaining existing ones lies in the experience a customer usually gets after trying the many services offered. Aoikumo makes such tasks become a breeze for every business owner, looking to make their beauty or spa business thrive and become more successful.
Below are some of the top benefits business owners experience with Aoikumo to grow their spa, beauty and wellness centres:
Aoikumo‘s system allows people to do more for less. Business owners don’t have to worry about billing, bookkeeping, and other reporting requirements. Aoikumo simply has a variety of bespoke features that take care of each one of these tasks seamlessly, giving a person more peace of mind and an opportunity to do more for less time!
Aoikumo helps business owners to save time, particularly when marketing their products and services online. This software allows business owners to reach the right audience through the system’s targeted email and SMS blast. It also has a back-end inventory that enables business owners to link back to it from their website’s shopping cart. This allows consumers to purchase products and services directly from any website in real-time, without wasting much time. Consumers can also make online bookings from any website of choice and get served promptly as well.
This software contains some salient features that any kind of beauty and wellness service would enjoy using more and more. The software takes care of any outstanding inventory work and customer’s collection, including sales and handling of any package utilization if necessary. It also comes with a flexible incentive and multi-tiered commissioning control that auto-generates payout reports, which keeps staff happy for receiving the right amount of commissions.
Users get a more personalized experience on their end. This software allows them to easily manage their customer’s data and never miss a birthday, a customer’s scheduled appointment, or any other important date for that matter. The software is also beautifully crafted with the business owner’s logo at the top corner, which gives them more valid reasons to keep using the system while carrying on with their daily routines.
Managing any kind of workforce is no doubt the most challenging aspect of operating any kind of business. The Duty Roster appended to the thumbprint reader keeps business owners in charge of all their staff with no hassle!
Above are some of the top benefits people acquire from Aoikumo to grow their beauty or spa business in this day and age. Aoikumo is a cloud-based software geared towards the beauty, aesthetics and spa industry and thus plays a significant role in streamlining business operations online.
For any inquiries or more information about ways to make your online beauty or spa business become more efficient, visit aoikumo.com. You can also call us at +603 7832 0188 or send us an email at info@aoikumo.com, and we will be happy to assist with everything you need.
Plan for a successful marketing campaign
In order to plan and implement a successful marketing campaign, a business must be equipped with the appropriate tools and resources. This is especially true for establishments that offer spa, health, beauty, wellness, or tattoo services. These businesses achieve sustainability or profitability by cultivating repeat customers.
This is where Aoikumo’s marketing module comes into the picture. With this module, business owners can significantly grow their customer base by regularly running marketing campaigns through email or SMS blasts. This is a marketing strategy that’s very effective because it’s direct, targeted and easily manageable.
What is an e-mail or SMS blast?
Let’s say for instance that a spa or beauty center has just come up with a new offer and it wants to tell its customers about it. That’s where the roadblock starts: these spas or beauty centers will only target customers who walk-in or visit their Facebook page. What about the existing customers who already tried and loved the service?
This is where spas or beauty centers are able to make use of the marketing module available in Aoikumo to create a message that will then be sent in mass through emails or texts to customers.
It’s not only lightning fast, but also cost-effective. Businesses can reach thousands of customers in just a matter of minutes.
Additional Benefits of Aoikumo’s Marketing Module
The software also has the capability to collect and analyze demographic data from customers. This further helps business owners in narrowing down their target markets by location, gender, age, or other categories. In a nutshell, it’s the perfect tool in performing targeted marketing campaigns. Business owners like you can organize customers based on any category then use these categories as reference points on whether a customer should receive the email or SMS offer. It sounds complicated at first but with our demonstration and assistance it’s rather easy to understand and implement.
Last but not the least, business owners have the capability to fully customize their email and SMS blasts to ensure that these cater to the needs and wants of the recipients. For example, customer A who receives an email message that can be completely different from the one that customer B receives. It’s a very smart move because both parties win. The recipients get exactly what they need and the business owners reach their customers faster than ever.
Another great thing about Aoikumo’s marketing modules is that these are hosted and managed in the cloud. This means that they don’t require infrastructure on the part of the business owners. Furthermore, the software is usually flexible and scalable. It’s the perfect solution for business owners who are looking for ways on how to grow their bottom line.
Contact us to schedule a demo today.
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