• Packed With Key Solutions That Will Excel Your Business

More than just a software

Features Designed with Your Business in Mind

Our software is built for you to successfully run your single- to multi-branch beauty and aesthetic business. The features are designed based on industry requirements so you can rest assured that you would be given the competitive edge.
Appointments
CRM
BeautyPOS Billing
Loyalty Programme
Staff Management
Marketing
Photo Capture
Case Notes
Medication
Advanced Inventory
Webstore
e-Forms

Appointments with Online Booking

Informative appointment booking in a single view with easy wizard type completion to deduct salon-use products and service incentive assignment.
Book based on rooms or staff, both online (for customers) or from the branch.
Accept multiple appointments at the same time, within the same room or staff.
Block off timing of rooms or staff to prevent overbooking.
Set specific status such as Confirmed, Arrived, Started so that everyone is well-informed.
Create customer lead appointments and track conversion as well as lead spending amounts.
Customers will automatically have a calendar reminder created on their phone whenever an appointment is created in Aoikumo. Response to these reminders will be automatically sent to your outlet's e-mail.

Customer Relationship Management (CRM)

Understand your customers and build great relationships to ensure their return. Manage customers’ e-Receipts and notification reminders from this single module.
Track Sales, Payments, Appointments, Loyalty Programme, Wallets and Product Redemptions.
Apply special statuses to customers so that you're informed when they arrive.
Send personalised notification SMS/Whatsapp to the customer directly. Auto-notify them when a Credit Voucher is used.
Automated review request upon completion of services or treatments. Customer reviews are an invaluable asset for your business.
Take Follow-Up notes so that when they arrive the next time, you know what to do.

BeautyPOS Billing

We know your business requires billing flexibility and we are confident that our BeautyPOS is more than just a POS system.
Allocate Sales to up to three different staff for commissions calculation.
Integrated with Cash Wallets and Credit Vouchers with controlled purchase and discounts. Use a drop-down discount control for special occasions to ensure proper discount usage in your business.
Allow customers to e-sign on the kumoBiz app during billing or redemption of services.
Go green, reduce carbon footprint! Invoices, redemption receipts are automatically sent to customers’ e-mail inbox along with their e-signature.
Integrated with e-wallets, online banking and credit card transactions with e-receipts.

Loyalty & Package Control

Keep customers thinking about you so that they are able to earn and burn points for purchases. Increase loyalty within your business and customers by providing flexibility in purchases and allow sharing of packages among their friends or family, they will keep coming back.
Manually set customers to a predefined programme with points-earning capabilities, based on your own preference or set auto-tier up options so that Aoikumo can automatically upgrade or downgrade customers based on spending and expiry.
Sell Packages flexibly, with redemption expiry or allow customers to mix & match their purchases with various service groupings.
Automated payment-redemption control of what was redeemed, shared with customer's friends.
Let customers redeem from any branch, with a live redemption view. No more over-redemption or manual control!

Staff Roster with Commissions & Incentives

Track staff’s availability for work and their timing so that your customers can always receive service. Have your staff use our kumoSan app, to clock-in and clock-out of work plus much more.
Set staff availability roster and set turns for customer servicing.
Track and manage different commissions and incentive types for sales or service or treatments.
Let your staff manage appointments for the day, working roster for the week, live commissions and create tasks from kumoSan.

Marketing

Get personal with customers and have them remember you. Provide discounts or targeted vouchers and draw them back to your business.

Discounts for customers are tricky but with the comprehensive Discount Management within Aoikumo, we've got you covered.
Reward your customers by generating Targeted Vouchers based on discount % or monetary value.
Design beautiful e-mail newsletters and blast them to customers based on demographics.
Update customers on latest promotions and business information using the built-in SMS and e-mail blasting feature.
Control customers’ opt-in on promotional activities.
Generate automated reminder notifications during customer birthdays.
Enter an overall sales discount value and Aoikumo auto-allocates the amount across the items in the cart.

Photo Capture & Editing

Using your app's camera, snap patients' photos so that you're able to assess and take notes of the situation in a clear, concise manner. Annotate or draw on them if needed.
Integrated to any web cam, iOS or Android camera using kumoBiz app.
Function is available at appointments.

Case Notes with ICD 10 and Annotation

Take notes at patient visits, directly integrated with WHO's International Statistical Classification of Diseases 10. Draw/annotate on photos captured by the Camera feature (integrated to any webcam, iOS or Android device camera using kumoBiz app).
Create multi-grid collages to ensure customers are able to view their treatment success with you. Trust us, pictures will speak a thousand words ;)
Create note templates such as SOAP or other treatment templates so that you can always re-use them when needed.
Pin important notes so that they appear on top of the listing, subtly alerting you when you're about to enter the next note.
Key in symptoms through tagging.

Medication & Prescriptions

Control Drugs ordered from suppliers, and dispense and prescribe these to patients without a fuss.
Three-level conversion from the way it is supplied by the supplier, to how it is stored and finally to how it is dispensed.
Track expiry of drugs and ensure the earliest drugs are prescribed first
Make your own medication? Mix drugs, consumables to come up with your own unique product
Prescribe drugs to patients along with the frequency of consumption.

Advanced Inventory

Powerful inventory for your business. Whether you're a single or multi-branch business, we've got you covered.
Track Products, Consumables and Drugs along with barcodes, live throughout all outlets.
Transfer, Request or Return stocks and track them with just a few clicks.
Create Purchase Orders and e-mail them directly to your supplier.
Receive stocks with automated batching and expiry.
Integrate with a barcode scanner to ensure correct stocks are being updated or received.

Webstore Online Sales

Why focus on store sales when you can opt to sell them online from your website or social media? Let customers purchase services online and immediately proceed to Online Booking.
Integrate your store with your inventory and services listing with different online price settings.
Include weight and dimensions of products in your store so that Aoikumo is able to automatically obtain the freight charges (integrated with EasyParcel).
Setup Return Policies and Store Information for customers to easily contact you in case of any purchase issues.
Integrate within the same system so that all sales and invoicing is managed from the same platform.

Electronic Forms & Documents

Go Green! Design and create your own electronic indemnity & consultation form, ready with the Customer’s e-signature. The form will be automatically uploaded to the Customer’s profile.
Create interactive forms for customers to fill in when they first reach your centre.
Include anatomies such as skin or full body layout so that you are able to annotate or draw on them when you capture your patient's profile.
Let customers sign on the form which will automatically be uploaded into their profile.
Upload as many documents, e-forms and images as you want with unlimited storage space.
  • Appointments with Online Booking

    Informative appointment booking in a single view with easy wizard type completion to deduct salon-use products and service incentive assignment.
    Book based on rooms or staff, both online (for customers) or from the branch.
    Accept multiple appointments at the same time, within the same room or staff.
    Block off timing of rooms or staff to prevent overbooking.
    Set specific status such as Confirmed, Arrived, Started so that everyone is well-informed.
    Create customer lead appointments and track conversion as well as lead spending amounts.
    Customers will automatically have a calendar reminder created on their phone whenever an appointment is created in Aoikumo. Response to these reminders will be automatically sent to your outlet's e-mail.
  • Customer Relationship Management (CRM)

    Understand your customers and build great relationships to ensure their return. Manage customers’ e-Receipts and notification reminders from this single module.
    Track Sales, Payments, Appointments, Loyalty Programme, Wallets and Product Redemptions.
    Apply special statuses to customers so that you're informed when they arrive.
    Send personalised notification SMS/Whatsapp to the customer directly. Auto-notify them when a Credit Voucher is used.
    Automated review request upon completion of services or treatments. Customer reviews are an invaluable asset for your business.
    Take Follow-Up notes so that when they arrive the next time, you know what to do.
  • BeautyPOS Billing

    We know your business requires billing flexibility and we are confident that our BeautyPOS is more than just a POS system.
    Allocate Sales to up to three different staff for commissions calculation.
    Integrated with Cash Wallets and Credit Vouchers with controlled purchase and discounts. Use a drop-down discount control for special occasions to ensure proper discount usage in your business.
    Allow customers to e-sign on the kumoBiz app during billing or redemption of services.
    Go green, reduce carbon footprint! Invoices, redemption receipts are automatically sent to customers’ e-mail inbox along with their e-signature.
    Integrated with e-wallets, online banking and credit card transactions with e-receipts.
  • Loyalty & Package Control

    Keep customers thinking about you so that they are able to earn and burn points for purchases. Increase loyalty within your business and customers by providing flexibility in purchases and allow sharing of packages among their friends or family, they will keep coming back.
    Manually set customers to a predefined programme with points-earning capabilities, based on your own preference or set auto-tier up options so that Aoikumo can automatically upgrade or downgrade customers based on spending and expiry.
    Sell Packages flexibly, with redemption expiry or allow customers to mix & match their purchases with various service groupings.
    Automated payment-redemption control of what was redeemed, shared with customer's friends.
    Let customers redeem from any branch, with a live redemption view. No more over-redemption or manual control!
  • Staff Roster with Commissions & Incentives

    Track staff’s availability for work and their timing so that your customers can always receive service. Have your staff use our kumoSan app, to clock-in and clock-out of work plus much more.
    Set staff availability roster and set turns for customer servicing.
    Track and manage different commissions and incentive types for sales or service or treatments.
    Let your staff manage appointments for the day, working roster for the week, live commissions and create tasks from kumoSan.
  • Marketing

    Get personal with customers and have them remember you. Provide discounts or targeted vouchers and draw them back to your business.

    Discounts for customers are tricky but with the comprehensive Discount Management within Aoikumo, we've got you covered.
    Reward your customers by generating Targeted Vouchers based on discount % or monetary value.
    Design beautiful e-mail newsletters and blast them to customers based on demographics.
    Update customers on latest promotions and business information using the built-in SMS and e-mail blasting feature.
    Control customers’ opt-in on promotional activities.
    Generate automated reminder notifications during customer birthdays.
    Enter an overall sales discount value and Aoikumo auto-allocates the amount across the items in the cart.
  • Photo Capture & Editing

    Using your app's camera, snap patients' photos so that you're able to assess and take notes of the situation in a clear, concise manner. Annotate or draw on them if needed.
    Integrated to any web cam, iOS or Android camera using kumoBiz app.
    Function is available at appointments.
  • Case Notes with ICD 10 and Annotation

    Take notes at patient visits, directly integrated with WHO's International Statistical Classification of Diseases 10. Draw/annotate on photos captured by the Camera feature (integrated to any webcam, iOS or Android device camera using kumoBiz app).
    Create multi-grid collages to ensure customers are able to view their treatment success with you. Trust us, pictures will speak a thousand words ;)
    Create note templates such as SOAP or other treatment templates so that you can always re-use them when needed.
    Pin important notes so that they appear on top of the listing, subtly alerting you when you're about to enter the next note.
    Key in symptoms through tagging.
  • Medication & Prescriptions

    Control Drugs ordered from suppliers, and dispense and prescribe these to patients without a fuss.
    Three-level conversion from the way it is supplied by the supplier, to how it is stored and finally to how it is dispensed.
    Track expiry of drugs and ensure the earliest drugs are prescribed first.
    Make your own medication? Mix drugs, consumables to come up with your own unique product
    Prescribe drugs to patients along with the frequency of consumption.
  • Advanced Inventory

    Powerful inventory for your business. Whether you're a single or multi-branch business, we've got you covered.
    Track Products, Consumables and Drugs along with barcodes, live throughout all outlets.
    Transfer, Request or Return stocks and track them with just a few clicks.
    Create Purchase Orders and e-mail them directly to your supplier.
    Receive stocks with automated batching and expiry.
    Integrate with a barcode scanner to ensure correct stocks are being updated or received.
  • Webstore Online Sales

    Go Green! Design and create your own electronic indemnity & consultation form, ready with the Customer’s e-signature. The form will be automatically uploaded to the Customer’s profile.
    Integrate your store with your inventory and services listing with different online price settings.
    Include weight and dimensions of products in your store so that Aoikumo is able to automatically obtain the freight charges (integrated with EasyParcel).
    Setup Return Policies and Store Information for customers to easily contact you in case of any purchase issues.
    Integrate within the same system so that all sales and invoicing is managed from the same platform.
  • Electronic Forms & Documents

    Go Green! Design and create your own electronic indemnity & consultation form, ready with the Customer’s e-signature. The form will be automatically uploaded to the Customer’s profile.
    Create interactive forms for customers to fill in when they first reach your centre.
    Include anatomies such as skin or full body layout so that you are able to annotate or draw on them when you capture your patient's profile.
    Let customers sign on the form which will automatically be uploaded into their profile.
    Upload as many documents, e-forms and images as you want with unlimited storage space.

The Future of Beauty & Wellness

Managing a Beauty & Wellness business is no easy feat. We understand and we got your back.

With a proven track record, research & development and continuous system updates throughout the years, we are dedicated towards serving your industry. Look no further, as we are confident that Aoikumo will be able to cover most of your business needs.

Industries We Cater To

FIND OUT MORE
WHY CHOOSE uS?

Dedicated to the Beauty & Wellness industry with a focus on increasing efficiency and ensuring the success of your business

All-in-One System

All features integrated into one system, accessible through web and mobile apps supported on Google Chrome, iOS and Android

User-Friendly

Built to focus on user experience, you will wonder why you did not use Aoikumo earlier

Cloud Technology

Resilient and real-time cloud technology with continuous automated daily backup

Secured, Robust & Stable

Secured, stable and robust, with data encrypted using Microsoft Azure technology with 99.9% SLA

Lifetime Updates

Continuous lifetime feature updates, fixes and dedicated support

No Commitments

Simple and easy sign-up, without any contractual commitments, upfront or cancellation fee

Multilingual Support

English, Chinese (中文), Thai and Bahasa Indonesia with other languages currently being added on

Payment Integration with EFT terminal is available

Supports all banks, online transfers and major e-Wallets in Malaysia

As Featured On

  • "Thank you Aoikumo -the software has made our daily operations much easier to handle and manage all our 7 branches in a unified manner.

    Appointment booking, patient scheduling, inventory usage has been really smooth ever since we started using Aoikumo!

    Thank you again."
    DR. DENESH SINNA, Founder
    Heart Bit E-ECP Wellness Centre

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