Best T&CM Management System in Malaysia

KEY FEATURES THAT WOULD HELP YOUR T&CM CENTRE

Managing your T&CM centre has never been this easy

Streamline your Traditional & Complementary Medicine (T&CM) practice with an all-in-one system that provides real-time reporting, online appointment booking, treatment progress tracking, and digital prescriptions—so you can focus on delivering exceptional patient care and wellness.

"Good! System is easy to use. After sales service is very responsive.

- Dr Loke, Founder of MedUS Clinic

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appointment

Simplify appointment scheduling with automated reminders

Make it easy for patients at your Traditional & Complementary Medicine (T&CM) centre to book sessions with real-time scheduling based on doctor availability. Reduce no-shows and boost efficiency with automated WhatsApp or SMS reminders.

multilingual

Operate the system in your preferred language with multilingual settings

Enhance daily operations by selecting your preferred system language. The multilingual feature ensures both doctors and staff can navigate the system comfortably, supporting an efficient T&CM environment.

Medication

Support mixed prescriptions to meet your centre’s treatment needs

Easily prescribe and record mixed medications tailored to each patient’s needs. Our system helps T&CM doctors manage herbal, traditional, and complementary prescriptions with clear dosage instructions and accurate tracking at every visit.

payment & package management

Track patient payment history and manage package redemptions with ease

Maintain accurate records of payments and package balances at your Traditional & Complementary Medicine (T&CM) centre, helping your team manage patient redemptions efficiently while avoiding errors.

mix & match package

Mix and match treatments with fully customisable packages

Offer patients at your T&CM centre greater flexibility with customised packages. Combine different treatments, set tailored pricing, and manage package balances with ease—ensuring a personalised experience for every patient.

staff management

Manage staff schedules, attendance, and performance in one system

Easily organise duty rosters, track attendance with clock-in and clock-out functions, and monitor staff performance. Promote operational efficiency by ensuring proper scheduling and smooth workforce coordination.

patient profile management

Manage detailed patient profiles with medical history, allergies, and treatment remarks

Maintain complete health records for each patient, covering allergies, past medical conditions, and treatment remarks to support personalised care and treatment safety.

e-invoicing

Enjoy live sync e-Invoice submissions

No files are required upon submission. With full integration to LHDN MyTax, the e-Invoicing process is fully automated. Submission can be completed in just a few clicks, allowing you to remain focused on your business while the system manages verification and sends notifications automatic.

FAQs about Aoikumo™ Clinic Management System

What is Aoikumo™, and why is it the ideal clinic management system for aesthetic clinics and beauty salons in Malaysia?

Aoikumo™ is a cloud-based clinic management system specially developed for medical aesthetic clinics, beauty salons, spas, and wellness centers in Malaysia. Equipped with all-in-one features - from online appointment scheduling to electronic medical records - Aoikumo™ helps streamline clinic operations to achieve optimal efficiency and business performance.

How does Aoikumo™ differ from other Clinic Management Software in Malaysia?

First and foremost, there is no dedicated “Medical Aesthetics Clinic Management System'' in the market (well, besides Aoikumo™ of course). Aoikumo™ is built based on the needs of the Medical Aesthetics industry within Asia Pacific with features vital to such businesses. These features include package and redemption controls, fraud prevention controls and PIN requests for employee accountability.

Why is Aoikumo™ the best clinic management system in Malaysia for multi-branch clinics?

Aoikumo™ clinic management system is designed to support multi-branch clinics, with information such as customer transactions, stock transfers, service redemptions, and appointment schedules synchronised across all connected outlets and updated in real time. This seamless integration ensures that your customers enjoy a smooth and consistent experience at every branch of your clinic.

Are there any setup costs in implementing Aoikumo™'s Clinic Management System?

There are no added costs in implementing Aoikumo™. If extra support services are required such as migration from legacy systems, the team at Aoikumo™ will be able to assist.

Is it possible to migrate data from my legacy Clinic Management Software into Aoikumo™?

Migrating data into Aoikumo™ is straight-forward, provided you have the data of your patients in a spreadsheet. Aoikumo™ comes with a self-migration tool which is a wizard based migration. It is straight-forward enough, our users are able to do it themselves.

What are the hardware requirements to run Aoikumo™’s Aesthetic Clinic Management System?

Aoikumo™ runs not only on the web but as an app on tablet devices.

For the web, it runs on the latest Google Chrome. We recommend an Intel i5 processor or AMD Ryzen 5 with 8GB RAM and SSD at the very least to be able to run Aoikumo™ efficiently.

For tablet devices, running at least with iOS14 or Android 12 would make using kumoBiz (app for Aoikumo™) a breeze. With the advancement of Aoikumo™’s technology, we will always recommend using the latest version of the operating system.

Is training included with Aoikumo™’s Aesthetic Clinic Management System?

Yes, Aoikumo™ comes with 1-time training.

I’m not well versed with technology and systems. How difficult is it to adapt to Aoikumo™?

Kumo (kumoteam.co) invests heavily on its UI (User interface) and UX (User Experience) with updates to improve flow and reduce clicks in all of its products. The system comes with tooltips on its features, ensuring you know how they are able to function.

How secure is Aoikumo™ Clinic Management System?

Aoikumo™ is hosted in Microsoft Azure with security technologies only known to its creators. We are unable to divulge much information but you can be rest assured that we have steps in place to ensure your data is well secured.

How will Aoikumo™ help streamline my operations and improve efficiency?

Aoikumo™ is more than a Medical Aesthetics Clinic Management System. It allows you to manage your business online negating the need to be in the clinic to run the show which is especially important if you have multiple branches. Besides that, Aoikumo™ provides solutions to managing your employees and patients through its kumoSan and MeTIME Wellness apps respectively. You can think of Aoikumo™ as a one-stop solution which manages your overall business.

The Future of Beauty & Wellness

Managing a Beauty & Wellness business is no easy feat. We understand and we got your back.

With a proven track record, research & development and continuous system updates throughout the years, we are dedicated towards serving your industry. Look no further, as we are confident that Aoikumo™ will be able to cover most of your business needs.

Industries We Cater To

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WHY Choose Aoikumo™?

Built for Medical Aesthetics, Beauty & Wellness industries — Streamline Your Workflow, Maximize Your Growth

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET.

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of customer profiles, inventory adjustment, staff, promotions, and more.

All-in-One Clinic Management System

All features fully integrated into a single system, accessible anytime via web and mobile apps, supported on Chrome, iOS, Android platforms.

User-Friendly, Focusing on Details

With a strong emphasis on user experience, Aoikumo™ is developed to streamline your daily operations; provide immediate value from the start.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA.

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance.

No Commitments Required

Experience a hassle-free sign-up
process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility.

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users.

2,500+

Clinic & Wellness Centres

Countries Served

10+

Years of Industry Experience

As Featured On

"Thank you Aoikumo™ -the software has made our daily operations much easier to handle and manage all our 7 branches in a unified manner.

Appointment booking, patient scheduling, inventory usage has been really smooth ever since we started using Aoikumo™!

Thank you again."
DR. DENESH SINNA, Founder
Heart Bit E-ECP Wellness Centre
"Aoikumo™ is the best POS system I have ever come across. It is easy to use, very detailed system at the same time customer-oriented.

Aoikumo™ connects all our branches as one and gives us real-time updates of our daily sales and inventory reports.

I truly recommend this system to all businesses in the aesthetics and beauty industry."
DR. POR YANG SHENG, CEO
Hairy Mary, The Hair Removal Expert
"We love the appointment scheduling feature from Aoikumo™ as it comes with an automated calendar reminder for our patients; greatly reducing “No Shows” and “Reschedules”.

The inventory module is also complete as it allows us to perform outlet transfers, request, track drug batches, cost & expiry.

They also been pretty attentive to our request, and we are confident with Aoikumo™."
DR. T.S CHONG, Medical Director
Dr. Chong Clinic
"Aoikumo™ is the best system I’ve used so far. It is user-friendly and flexible enough to create complex packages or even tie-up promotions. What makes it easier is it is accessible anywhere and anytime on any device.

Their back-end support team is the best, they are prompt to respond and assist us all the time.

Definitely a good business partner."
AMANDA WONG, Manager
Glow & Glamour MediLab
"Very intuitive and integrated system. It has all we need for a business setup from staff attendance to stock management and a lot more.

System is well-designed for the beauty aesthetics industry. It is easy-to-use and navigate through the system."
DR. AZRI HANIF BIN JUHARI, CEO
Klinik Hana
"We are using Aoikumo™ for the past 2 years so. We find actually quite a comprehensive clinic management software for aesthetic clinics.

There’s so many things that are suited and so many details in the software, we can actually key in a lot of input and get the data extracted in printed report. At the end of the day we saw we need in our industry."
DR. HEW, Founder
M∙A∙C Clinic
"Aoikumo™ offers an all-in-one CRM solution under one platform especially for the beauty & aesthetic industry.

We are quite satisfied with the overall outcome, especially the booking of appointment & inventory functions. The system is periodically updated & upgraded on monthly basis.

Also, the team has been quite prompt in terms of offering immediate support assistance."
KELVIN CHAANG, Executive Director
Body Perfect
"The system is pretty convenient to use via desktop and also via phone app, which makes it easily accessible anytime and anywhere! Easily record data and client’s follow ups as well (saved us a lot of hassle if we were to do it manually).

Thank you Aoikumo™!"
DR. VENUSYA DHARMA, Resident Doctor
Dr. Glow Medispa

Simplify daily operations at your Traditional & Complementary Medicine Centre with all-in-one management system

Simplify daily operations at your T&CM Centre with all-in-one management system.