FAQs about Aoikumo™ Clinic Management System
How does Aoikumo differ from other Clinic Management Software in Malaysia?
First and foremost, there is no dedicated “Medical Aesthetics Clinic Management System'' in the market (well, besides Aoikumo of course). Aoikumo is built based on the needs of the Medical Aesthetics industry within Asia Pacific with features vital to such businesses. These features include package and redemption controls, fraud prevention controls and PIN requests for employee accountability.
Are there any setup costs in implementing Aoikumo's Clinic Management System?
There are no added costs in implementing Aoikumo. If extra support services are required such as migration from legacy systems, the team at Aoikumo will be able to assist.
Is it possible to migrate data from my legacy Clinic Management Software into Aoikumo?
Migrating data into Aoikumo is straight-forward, provided you have the data of your patients in a spreadsheet. Aoikumo comes with a self-migration tool which is a wizard based migration. It is straight-forward enough, our users are able to do it themselves.
What are the hardware requirements to run Aoikumo’s Aesthetic Clinic Management System?
Aoikumo runs not only on the web but as an app on tablet devices.
For the web, it runs on the latest Google Chrome. We recommend an Intel i5 processor or AMD Ryzen 5 with 8GB RAM and SSD at the very least to be able to run kumoDent efficiently.
For tablet devices, running at least with iOS14 or Android 12 would make using kumoBiz (app for Aoikumo) a breeze. With the advancement of Aoikumo’s technology, we will always recommend using the latest version of the operating system.
Is training included with Aoikumo’s Aesthetic Clinic Management System?
Yes, Aoikumo comes with 1-time training.
I’m not well versed with technology and systems. How difficult is it to adapt to Aoikumo?
Kumo (kumoteam.co) invests heavily on its UI (User interface) and UX (User Experience) with updates to improve flow and reduce clicks in all of its products. The system comes with tooltips on its features, ensuring you know how they are able to function.
How secure is Aoikumo™ Clinic Management System?
Aoikumo is hosted in Microsoft Azure with security technologies only known to its creators. We are unable to divulge much information but you can be rest assured that we have steps in place to ensure your data is well secured.
How will Aoikumo™ help streamline my operations and improve efficiency?
Aoikumo is more than a Medical Aesthetics Clinic Management System. It allows you to manage your business online negating the need to be in the clinic to run the show which is especially important if you have multiple branches. Besides that, Aoikumo provides solutions to managing your employees and patients through its kumoSan and MeTIME Wellness apps respectively. You can think of Aoikumo as a one-stop solution which manages your overall business.