Best Clinic Management System in Malaysia for Medical Aesthetics

Malaysia’s Best Management System tailored for Medical Aesthetic Clinics

Key features that would help your Aesthetics business

Managing your Aesthetic Clinic has never been this easy.

Track and document patients’ records, e-forms and case notes with modules built exclusively for aesthetic clinics. Excite your patients with their treatment success by taking pre- and post-treatment photos, then arrange them in a grid image view so that they will be able to visually compare the difference from each visit. Dispense medication, drugs, along with prescriptions when needed.

"Aoikumo is the best POS system I have ever come across. It is easy to use, very detailed system, at the same time customer-oriented.

Aoikumo connects all our branches as one and gives us real-time updates of our daily sales and inventory reports.

I truly recommend this system to all businesses in the aesthetics and beauty industry."

- Dr Por Yang Sheng, CEO of Hairy Mary - The Hair Removal Expert

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online booking

Boost your campaign’s success with online booking

Scheduling appointments has never been easier! With Aoikumo™'s online booking feature, you can streamline your marketing campaigns by enabling self-registration and slot selection when potential customers show interest in your treatments or promotions.

appointment notifications

Appointments made through online booking are live synced to the doctor’s schedule

There is no need for manual reminders anymore. Appointments are automatically synced to the doctor’s schedule and notifications are sent via kumoSan, saving you time and keeping your clinic operations running smoothly.

membership management

Win over your competitors with attractive packages and customer loyalty perks

Spend your time designing powerful packages and loyalty programmes for your customers, while Aoikumo™ management system helps your aesthetic clinic automate and simplify record-keeping. No need to worry about complex points calculations or package balance redemptions.

room allocations

Optimise room usage and avoid double bookings during busy hours

Aoikumo™ enables you to view room availability in real time by considering pre-set treatment durations and current room usage, helping to prevent overbooking and reduce customer waiting times. On treatment days, front desk staff can easily direct customers to their allocated rooms using records accessible within the system, ensuring a smooth and efficient operation.

photo collages

Impress your customers by showcasing treatment results through photo collages

Building customer trust in an aesthetic clinic often starts with showing clear, visible results after each treatment. Aoikumo™ offers advanced tools to support this, including photo collages, annotation features, and camera function, allowing you to record and present treatment progress professionally and effectively.

payment management

Stay organised with every payment collected – no more mess!

Flexi payment options such as instalments, credit, and mixed payments are commonly executed in aesthetic clinics, but manual tracking can lead to confusing and errors. Aoikumo™ provide a robust payment records feature that organises all transactions and links them directly to customer profiles. This ensures every payment is accurately logged, reducing the risk of lost or incomplete payment records.

marketing

Keep your customers updated with your new treatment or promotional launch

With Aoikumo™’s WhatsApp integration, aesthetic clinics can effortlessly send out broadcast messages to announce new treatments or promotions. This not only improves customer engagement and response rates but also helps drive the overall success of your marketing campaigns by keeping your clients informed and connected.

e-invoicing

Enjoy live sync e-Invoice submissions

No files are required upon submission. With full integration to LHDN MyTax, the e-Invoicing process is fully automated. Submission can be completed in just a few clicks, allowing you to remain focused on your business while the system manages verification and sends notifications automatic.

FAQs about Aoikumo™ Clinic Management System

How does Aoikumo differ from other Clinic Management Software in Malaysia?

First and foremost, there is no dedicated “Medical Aesthetics Clinic Management System'' in the market (well, besides Aoikumo of course). Aoikumo is built based on the needs of the Medical Aesthetics industry within Asia Pacific with features vital to such businesses. These features include package and redemption controls, fraud prevention controls and PIN requests for employee accountability.

Are there any setup costs in implementing Aoikumo's Clinic Management System?

There are no added costs in implementing Aoikumo. If extra support services are required such as migration from legacy systems, the team at Aoikumo will be able to assist.

Is it possible to migrate data from my legacy Clinic Management Software into Aoikumo?

Migrating data into Aoikumo is straight-forward, provided you have the data of your patients in a spreadsheet. Aoikumo comes with a self-migration tool which is a wizard based migration. It is straight-forward enough, our users are able to do it themselves.

What are the hardware requirements to run Aoikumo’s Aesthetic Clinic Management System?

Aoikumo runs not only on the web but as an app on tablet devices.

For the web, it runs on the latest Google Chrome. We recommend an Intel i5 processor or AMD Ryzen 5 with 8GB RAM and SSD at the very least to be able to run kumoDent efficiently.

For tablet devices, running at least with iOS14 or Android 12 would make using kumoBiz (app for Aoikumo) a breeze. With the advancement of Aoikumo’s technology, we will always recommend using the latest version of the operating system.

Is training included with Aoikumo’s Aesthetic Clinic Management System?

Yes, Aoikumo comes with 1-time training.

I’m not well versed with technology and systems. How difficult is it to adapt to Aoikumo?

Kumo (kumoteam.co) invests heavily on its UI (User interface) and UX (User Experience) with updates to improve flow and reduce clicks in all of its products. The system comes with tooltips on its features, ensuring you know how they are able to function.

How secure is Aoikumo™ Clinic Management System?

Aoikumo is hosted in Microsoft Azure with security technologies only known to its creators. We are unable to divulge much information but you can be rest assured that we have steps in place to ensure your data is well secured.

How will Aoikumo™ help streamline my operations and improve efficiency?

Aoikumo is more than a Medical Aesthetics Clinic Management System. It allows you to manage your business online negating the need to be in the clinic to run the show which is especially important if you have multiple branches. Besides that, Aoikumo provides solutions to managing your employees and patients through its kumoSan and MeTIME Wellness apps respectively. You can think of Aoikumo as a one-stop solution which manages your overall business.

Streamlining Operations for the Healthcare, Wellness, and Beauty Industries

Managing a clinic, wellness or beauty business is no easy feat. We understand and we've got your back!

With a proven track record, research & development and continuous system updates throughout the years, we are dedicated to serving your industry. Look no further, as we are confident that we will be able to cover most of your business needs.

Industries We Cater To

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WHY CHOOSE uS?

Dedicated to the Beauty & Wellness industry with a focus on increasing efficiency and ensuring the success of your business

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET.

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of customer profiles, inventory adjustment, staff, promotions, and more.

All-in-One Clinic Management System

All features fully integrated into a single system, accessible anytime via web and mobile apps, supported on Google Chrome, iOS, and Android platforms.

User-Friendly System with Focus on Experience

With a strong emphasis on user experience, Aoikumo™ is developed to streamline your daily operations, and provide immediate value from the moment it is implemented.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA.

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance.

No Commitments Required

Experience a hassle-free sign-up
process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility.

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users.

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"Thank you Aoikumo -the software has made our daily operations much easier to handle and manage all our 7 branches in a unified manner.

Appointment booking, patient scheduling, inventory usage has been really smooth ever since we started using Aoikumo!

Thank you again."
DR. DENESH SINNA, Founder
Heart Bit E-ECP Wellness Centre

Malaysia’s Best Management System tailored for Medical Aesthetic Clinics