Aoikumo confident to improve the Beauty and Wellness business throughout Southeast Asia

Having a positive aura is very crucial to running a beauty or wellness business. If you want to attract new customers or retain existing ones, the secret lies in the experience you give your customers both before and after.

How will you make them want to come back? Provide the best customer service! In other words, put more of your effort on pleasing customers and less on other things such as managing back-end operations; even a call or message to customers make a difference.

Aoikumo is a system that helps you with the back-end operations of your beauty, wellness and spa business. Here are five of the biggest benefits of using our cloud solution:

  1. It improves productivity

Do more for less time – forget about manual book keeping of customer’s services, billing and other reporting requirements.

  1. Aoikumo saves you time on marketing your products/services.

Aoikumo can help you reach the right audience through its targeted email and SMS blast. We will elaborate more about the marketing solution in Aoikumo in our next blog. So, stay tuned.

  1. It gives you better control of your business; head to toe.

The software has features that are suitable for any type of beauty and wellness service. If you are selling products, it can help you manage your inventory and customer’s collection. If you are selling services, it can set various hands-on incentive types for each service at the same time manage their package utilization.

At the same time, it comes with  flexible incentive and multi-tiered commissioning control that auto generates payout reports; keeping your staff happy by giving them the right amount of commissions.

  1. Aoikumo provides a more personalized user experience.

The software can help you manage your customer’s data and never miss a birthday or any important dates for that matter. It also reminds customers of their upcoming appointments. The system is beautifully crafted, with your brand logo at the top corner giving you confidence of using such a beautiful and robust system while you carry on with your day-to-day tasks.

  1. Aoikumo’s cloud solution can help you manage your staff effectively.

Managing your man-power is no doubt the most challenging aspect of running any kind of business. The Duty Roster which is tied to the thumbprint reader helps you be in charge of your employees without the hassle.

These are just a few of the main advantages Aoikumo can provide you with. With these features, you can now focus on the more important aspects of your beauty, wellness and spa business. Get in touch with Aoikumo for further assistance on your business needs. Send an email to info@aoikumo.com or give us a call at +603 7832 0188 to take full advantage of our 1 month  free-trial.

“Urutan Malaysia” Poised to Diversify Tourism Industry in Malaysia

Malaysia has done it once again – gaining international recognition as a popular tourist destination due to its cultural diversity. Many tourists are attracted by the unique art, architecture and cuisine that stem from Malaysia’s diverse cultures. However, due to rising competition, there is a need to diversify the tourism industry in Malaysia. Hence, the Ministry of Tourism and Culture (MOTAC) launched “Urutan Malaysia” in October 2017 to promote the local wellness traditions in Malaysia.

With the theme “Proudly Malaysian, Inspired Tradition,” Urutan Malaysia introduces modern, cross-culture spa and massage techniques that are inspired from traditional principles. It is hoped that Malaysia’s unique wellness heritage will become one of its biggest draws and serve as a unique attraction for tourists.

The idea behind Urutan Malaysia was a collaborative effort inspired by experts as well as practitioners in the spa industry. It took the development panel six years to combine the wellness practices of various ethnicities in Malaysia and modify them as a tourism attraction.

Urutan Malaysia captures the core wellness techniques behind Malaysia’s diverse cultures – namely Malay, Chinese, Indian, Peranakan, as well as the natives of Sabah and Sarawak – to forms a unique spa product that has never been experienced.

This final combination is said to be a Malaysian specialty as it reflects the culture and tradition of the local community that could only come from a multi-cultural country like Malaysia.

Since each Urutan Malaysia massage technique focuses on different aspects of the body, it is a complete top-to-toe care for the body, mind, and soul. It was designed to touch on the five senses – which are sight, smell, sound, taste and touch – through the use of batik decoration, aromatic herbs and spices, as well as therapy and healing music in the 90-minute massage session. These elements will provide a soothing and enjoyable experience for the customers while restoring their body.

The Ministry aspires to market Urutan Malaysia as a signature massage technique by making the service more accessible nationwide. Twenty experts were recruited to guide new therapists who may be interested to learn the technique, with the hopes that every massage therapist will know Urutan Malaysia in the next 20 years.

Urutan Malaysia was first introduced in London during the World Tourism Mart that was held from 6 to 8 November 2017. This event served as a platform for Malaysia to promote this new attraction to tourists across the globe, providing them with new experiences in Malaysia, besides its world-class attractions and food haven status. Urutan Malaysia will turn the country into a global spa and wellness hub for visitors from around the world.

Urutan Malaysia is available throughout a couple of spas within Malaysia namely Sembunyi SpaPuri Spa MelakaFrangipani Spa Langkawi and Paya Tropical Holistic Spa Tioman.

Ministry’s rating for the above spas can be found in this link.

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