What is e-Invoice? e-Invoicing (short for electronic invoicing) is more than just sending a digital bill. It’s a structured process of generating, submitting, and handling invoices through an online system that’s directly connected to the Inland Revenue Board of Malaysia (LHDN). Unlike a standard PDF invoice, our system’s e-Invoicing creates a complete digital record that’s […]

At Kumo™, we’re proud to announce a significant achievement in our journey—we are now officially ISO/IEC 27001:2022 certified for our Information Security Management System! This certification highlights our unwavering commitment to data security and delivering excellence in everything we do. A Step Forward for All of Us Achieving ISO/IEC 27001:2022 certification is no small accomplishment; […]

Business branding involves multiple aspects, such as patient experience, quality of care, and the efficiency of business operations. A key factor that plays a vital role in shaping this branding is the adoption of a strong aesthetic clinic and beauty management system. This article explores the impact of business management systems on aesthetic clinic or […]

Having a clinic management system with an efficient inventory feature is fundamental to successful clinic operations. However, clinics relying on manual inventory management often encounter significant challenges in maintaining cost-effective and accurate inventory systems. According to recent statistics, manual processes often contribute to significant inefficiencies, with human error being the top issue in 46% of […]

In today's digital age, Google Reviews has revolutionised the way people choose healthcare providers. With the internet at their fingertips, prospective customers are increasingly turning to Google Reviews to make informed decisions about their healthcare. A staggering 91% of individuals aged 18-34 trust online reviews as much as personal recommendations from family and friends. This […]

Having the right aesthetic clinic management software (CMS) can make all the difference between a smoothly run practice and one that's constantly struggling to keep up. As medical professionals, your focus should be on providing top-notch patient care, not wrestling with outdated software. But how do you know if your current software is truly meeting […]

Malaysia is gearing up to implement e-Invoicing as part of its broader push towards digitalisation. The exact timeline for this transition has been outlined by the government, and aesthetic clinics, wellness centres and beauty salons must be ready to comply. The move to e-Invoicing is expected to improve accuracy, reduce fraud, and make tax compliance […]

e-Invoicing, or electronic invoicing, is changing the way businesses handle financial transactions and tax compliance. But what exactly is e-Invoicing? Simply put, e-lnvoicing is the digital transfer of invoice documents between suppliers and buyers, more than just sending a PDF invoice through email. It uses a standard format for creating, sending, and processing invoice data […]

Operating multiple businesses in varying locations can be challenging for beauty business owners, but having a multi-branch management system can help. For many business owners, being able to expand their operations is often seen as a sign of success. However, operating just one medical aesthetic clinic or beauty business is already tricky enough. And if […]

Beauty business owners are like any other entrepreneurs. They all share a common goal: to increase customer satisfaction and grow their revenue to succeed in the long run. However, growing a beauty business (such as an aesthetic clinic or a beauty salon) in Malaysia isn’t easy. There are many things to consider, such as: Moreover, […]

As beauty businesses implement customer loyalty programmes to increase their customer retention rate and boost profits, it is important that they also consider integrating security measures to prevent fraud. While digitalising your beauty business has its advantages, it also leaves you more vulnerable to scams, particularly regarding online client redemptions. However, there are several ways […]

Running a beauty business is no easy feat, but having a good inventory management system can help. For most beauty business owners, keeping track of their inventory is a vital part of their business. However, manually counting how much stock you have can be frustrating and time-consuming. What’s worse, if your inventory is not managed […]

Full of pitfalls and obstacles, managing a successful Aesthetic Clinic business is no easy feat. Fortunately, having Aoikumo - a cloud-based Clinic Management System can help to deliver better solutions to cater your aesthetic clinic, patients, and business. It is not an exaggeration that every Aesthetic Clinics should have an excellent management system. Hence, explore […]

Building a loyal customer base can mean distinguishing between a run-of-the-mill and successful aesthetics practice. Unfortunately, customer retention is not a natural occurrence—you need methodical strategies. Before racking your brains on how to improve your bottom line, first look at your biggest asset: returning patients. One study even alluded that retention rates are responsible for […]

In the aesthetics business, the first consultation is everything. It’s where practitioners and patients feel each other out, developing a mutual understanding of goals and managing expectations.With the availability of patient video calls and online consultation, booking appointments have entered a whole new ballgame. There’s no more fighting for reservations over the phone, getting through […]

Professionals in the beauty and aesthetic industry know all too well the intricacies that go into coordination and organisation. Luckily, technology has provided the privilege to improve your clinic and reap the benefits of an online booking system. Allowing clients to make appointments online can propound a competitive advantage for your clinic. Not only would […]

Working in a beauty salon, aesthetic clinic or spa and wellness centre, you’d be familiar with the nightmare that is seasonality. These businesses experience high and low periods, and peak seasons can be nothing short of frantic, especially around the holidays. Whenever your high periods are, it’s essential to prepare for the upsurge in customers. […]

We all know that managing a beauty business staff retention can be a vexing job at times. But wouldn't it be great if your staff can work in a more stress-free and fulfilling environment? Here, we help you explore ways to improve morale and, subsequently, productivity in your aesthetic clinics and beauty salons. With kumoSan […]

For businesses everywhere, the transition to a paperless practice has already begun. Generally, a paperless system refers to the process of transferring and replacing your documents, records and files into a digital format. However, it’s more than just digitising documents; it’s changing the way your company works. Aesthetic clinics and beauty salons know that prioritising […]

Is your spa and wellness business ready for Visit Malaysia 2020? Malaysia is set to receive as high as 30 million tourists from all over the world for the Visit Malaysia 2020 program. More than 50% of them will come from the ASEAN region, China, India, Japan, America, U.K and Germany. Travellers from these countries […]

5 Top Reasons How Aoikumo Helps to Advance Your Business Having a perfectly conditioned aura is vital for anyone running a beauty or wellness business. The secret to attracting new clients at the same time retaining existing ones lies in the experience a customer usually gets after trying the many services offered. Aoikumo makes such tasks become […]

Plan for a successful marketing campaign In order to plan and implement a successful marketing campaign, a business must be equipped with the appropriate tools and resources. This is especially true for establishments that offer spa, health, beauty, wellness, or tattoo services. These businesses achieve sustainability or profitability by cultivating repeat customers. This is where […]

Aoikumo confident to improve the Beauty and Wellness business throughout Southeast Asia Having a positive aura is very crucial to running a beauty or wellness business. If you want to attract new customers or retain existing ones, the secret lies in the experience you give your customers both before and after. How will you make […]

“Urutan Malaysia” Poised to Diversify Tourism Industry in Malaysia Malaysia has done it once again – gaining international recognition as a popular tourist destination due to its cultural diversity. Many tourists are attracted by the unique art, architecture and cuisine that stem from Malaysia’s diverse cultures. However, due to rising competition, there is a need […]